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Detailed Travel-Report

Browse through RAD + REISEN - EUROCYCLE travel reviews! Find out, how other clients experienced their cycle holidays.

On the specific tour-page you can find a summary of all reviews under the tab "Travel-Reviews".

5,1 08.07.2016 | Susan R. National Parks of Dalmatia by Bike & Boat DELUXE

Good ride, Guides Could have Been Better

We enjoyed our National Parks biking trip. The routes, although shorter than we typically ride, were scenic and interesting. The crew on the boat was fantastic – from the waiter to the captain, everyone was great. Food was pretty good – better in the beginning than the end but no complaints. Two big pieces of feedback: 1) This is not a self-guided option. I would recommend that position appropriately – it wasn’t such a big deal for us but a few folks were grousing about it. There really isn’t any way that the guides will let you go on your own – despite the routes being very easy to navigate. It is misleading to provide that context to future customers. 2) We were NOT impressed by our guides at all. We have 2 decades of experience with guided trips – many cycling trips. We have also been with two other guide companies in Croatia. So we have some experience. Our guides were bad. Perhaps, they were having a tough week or other problems. Ivan was noticeably irritable a couple days – yelling at guests and other guides. In general, his attitude is horrible. He is constantly barking out orders before, during, and after the rides. He yelled at guests that went off track for a few hundred meters – which was quite uncalled for and very unprofessional. We noted a number of other guests complaining about him and by the 3rd day, everyone was trying to avoid him during meal times when we had to sit together. I didn’t appreciate being treated like a 6yro for the whole week – being told where to park my bike, how to ride, how to cross the street. We were briefed constantly with all sorts of information that wasn’t helpful but when we asked for more information on the day, we were told to wait for lunch or dinner. His information was often lacking. We were always trying to figure out what to bring for the ride because we didn’t fully appreciate the agenda. We missed an opportunity to swim because we were not given enough information. In addition, it was quite tiresome after a while listening to him drone on about himself. His attitude took away from the experience. Very painful. Ivana was a bit more pleasant but not very helpful. We never received useful information from her with our simple questions. She just didn’t seem like she wanted to be on the trip. I can appreciate that these guys have a lot going on with 30 guests but Island Hopping need to find guides that are passionate and want to be doing what they are doing and that also have the ability to manage the stress of working with 30 people. Or add another guide to help manage.
  • Overall satisfaction 5
    Booking handling 6
    Travel documents 6
    Information at the beginning of the tour 6
    Board 5
    Luggage transport 6
    Route description 5
    On-site assistance 3
    Route-character 5
    Bicycle + equipment 5
    Price-performance ratio 4
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