We took the Augsburg to Verona bike trip. The scenery was amazing and we were very impressed that we rode on a bike paths (not a road with cars) 95% of the way - this was important to us. Our bikes were ready for us, as was an organized travel packet. Unfortunately, we are English/French speakers and our German language skills are minimal at best. The Bikeline Via Claudia Augusta book with maps would have been great to use, but there was no English translation. If you are going to book non-German speaking clients, it might be worth having an English translation of this book. We were emailed a copy of the daily itinerary, which we brought with us. However, it was different than the version they gave us upon our arrival - so I had one version and my husband had another. Either way, the English translation was difficult to understand at times. Again, if you are going to market to American/Canadien/British travelers, investing in better English descriptions might help considerably. The bikes were solid, as were the panniers, and each hotel was accustomed to dealing with bike travelers. By in large, we were happy with the hotels, with the exception of the ?hotel? in Bellluno Veronese. It was far below the standard of the other places we stayed and too isolated from any restaurants or cafes. The owners (very nice) drove us to their restaurant (this seemed to be our only eating choice) where we were the only cliental - the food was average at best.