Here you will find information on the most important points relating to your cycling vacation. We have compiled the most frequently asked questions and answers for you. If you need further information on any of these topics, please do not hesitate to call us on +43 1 405 38 730 or send us an e-mail. 

Booking and payment

1. How can I book a bike tour?
2. Which payment methods are accepted?
3. How do deposits, cancellations and rebookings work?
4. Are discounts or group rates available?
5. What insurance is recommended or offered?
6. What is the RAD+REISEN customer login?

Route selection (considerations before booking)

1. In which countries does RAD+REISEN eurocycle offer cycle tours?
2. Which tour types are offered?
3. Are there different levels of difficulty?
4. How many kilometers can I manage per day?
5. Is it possible to customize the routes?

Travel preparation/equipment

1. What clothing and equipment is recommended?
2. How are arrival and departure organized?
3. Can I bring my own bike?
4. Which rental bikes are available and how are they equipped?

During the tour

1. What can I do in an emergency during the trip?
2. What can I do when I am too exhausted to continue or my bike is broken?
3. How will my luggage be transported?
4. How do I get back to the starting point of my trip (including my bike)?
5. Are there guided tours or are the tours all self-guided?
6. What are eSIMs and how can I use them?

Sustainability and the environment

1. What measures does RAD+REISEN eurocycle take for sustainable tourism?
2. How is the environmental impact of the tours minimized?