At Rad+Reisen, we are committed to providing barrier-free access to our website for all users, regardless of individual limitations or technical requirements. This is based on the European EU Directive 2019/882 on the accessibility requirements for products and services (European Accessibility Act) and will become binding in Austria with effect from 28 June 2025.

For implementation we follow the internationally recognized Web Content Accessibility Guidelines (WCAG) in compliance levels A and AA, as well as recognized best practice standards for digital accessibility.

This accessibility statement applies to the website www.radreisen.at as well as www.eurocycle.at and all associated subdomains (as of July 1st 2025)

Accessibility as a process

We see the implementation and improvement of our accessibility as an ongoing process that will continue beyond the deadline set by the above-mentioned law. Accessibility is not a one-time measure but requires ongoing technical developments as well as careful and responsible maintenance of all content.

To check and optimize our accessibility, we regularly use the Eye-Able® testing and monitoring tool, which helps us identify and specifically eliminate technical and content-related barriers. We also work closely with the online agency web-netz GmbH, which uses manual checks to identify any problematic areas that Eye-Able® cannot detect.

In the last comprehensive Eye-Able® scan (June 14 2025), we achieved an accessibility score of 90,1%. This indicates that our website is already accessible in many areas, while also highlighting specific aspects we continue to improve. The scan specifically excluded isolated pages to which we have no technical access (e.g., embedded third-party tools). These are listed separately in the section “Level of accessibility”

Level of accessibility

This website is partially accessible. It complies with the requirements of WCAG at conformity level AA in most areas. We are working to identify and remove existing barriers step by step.

Which content is not accessible?

PDF documents (especially older documents) do not meet accessibility requirements. If you require information from one of these documents, please contact us.

Certain content (e.g., maps showing the itinerary or the calendar for selecting travel dates) is not fully accessible. However, all information is also available in an accessible format (as text or input field) on the same page.

Which content is not yet accessible?

The following content is not yet accessible, but we are already working on a solution:

• Videos do not yet have sufficient audio descriptions, transcripts, and subtitles.
• There are still a few obstacles to usability via the tabulator (e.g. closing pop-up windows).
• Some content is not included in assigned regions (back-to-top link).
• ARIA values or ARIA attributes are not supported for some content.

Third-party tools

Some embedded content on our website comes from third-party providers over whose accessibility we have no technical influence. We will endeavor to request accessible alternatives from third-party providers in the future and to resolve existing issues in cooperation with our partners.

This applies to the following external content:

• Entry requirements widget: low contrast and some buttons and form fields are not labeled
• Job descriptions: missing iframe title
• External PDFs (e.g., certificates) not readable for screen readers
• Cookie banner: Alt text in the logo is too short (<5 characters) and parts of the text are scrollable but not reachable by tab

Website usability

Our website is designed to be accessible using various input methods. Navigation is structured in such a way that it is accessible with screen readers and other assistive technologies.

Interactive elements such as menus, buttons, forms, and links are accessible to users who only use the keyboard. The focus is visible in form of a black dotted focus frame to facilitate orientation. A “Skip to main content” link allows you to quickly skip the main menu. On summary pages, you can also use the “Skip to search filters” link to focus on the filters. Checkboxes in forms can be selected using either the Enter key or the space bar.

Contact

If you encounter any barriers or difficulties in using our website, please contact us We take your concerns seriously and will do everything we can to provide individual solutions and to avoid future accessibility problems as far as possible.

Accessibility representative:
Eva Stelling
Schickgasse 9
1220 Vienna, Austria
accessibility@eurocycle.at
Tel: +43 1 4053873 – 18