Life aboard the Swiss Crown und Vivienne

Restaurant / Catering /Kitchen

In the convivial panoramic restaurant, all guests will eat together at the same time. We provide daily fresh prepared international and national specialties from the cuisine of the countries along the route.
If you are traveling with friends, please mention this when booking. Gladly an internal note is deposited to get a common table in the restaurant. Please note that it is not always possible for several people to accommodate all at one table as there is limited space in the restaurant and not all table sizes are available.

The full board consists of: breakfast, packed lunch for bikers (resp. light meal for guests on board), dinner with menue-choice, coffee-/tea break with sweets in the afternoon. 
Your table number will be provided during boarding.


Diet requirements

Vegetarian, vegan, gluten-free, lacto-free etc is no problem. Those special meals have to be ordered latest by 3 weeks prior departure to have a sufficient number on the stock.
Please be informed that due to the limited shopping possibilities of the constantly changing ports, not all diets can be offered.
In individual cases and by appointment, you are also welcome to bring along your own food for your special meal.


Board- und Excursionprogram

A musician will provide evening entertainment. On the last evening the crew invites you to an evening of entertainment, good mood and fun!
With your travel documents you will be informed about all possible excursions offered. Please also use the information event on board.
Excursions can only be booked on board with our cruise director.


Laundry Service Port

Put your clothes-to-wash in the plastic bag that you find in your cabin. After the next cabin service the housekeeping staff will take your clothes to the laundry and bring it back the day after. Further information and prices at the reception directly on board,


Port

Depending on the berth, one side of the ship faces the shore or there are often several ships close together, which can affect visibility somewhat during berthing times.


Beverages

Selection of national and international drinks; beverage packages per cabin available (€ 157,50 per person per week, 10:00 - 24:00, incl. softdrinks, juices, house wine, wine recommendations, sparkling wine, draft beer, daily cocktail). Drinks in the package are served by the glass, not by the bottle. Please be informed that a corkage fee will be charged for the consumption of beverages brought from outside in public areas.


Internet / Mobile phone

In some areas (reception, lounge) there is the possibility to connect to the Internet via WLAN / WIFI on board in  Please take note that depending on the route, there may be restrictions on the connection from the on-board network to the Internet.
The access code and prices are available at the reception.

If you want to be reachable on board in urgent cases, please leave our office number at your family. We will forward you messages as soon as possible.


Life on board

There is no special dress code on board. Casual clothing is sufficient. For the concert and the gala dinner some passengers are dressed more elegant. We suggest appropriate clothing for the bike-tours as e.g. cycling pants, bike-gloves, sportive shoes, etc…sun- and rain protection – please don’t forget! A warm sweater for rather cool evenings on deck. Swim wear for using the opportunity on hot days along your bike-leg.
Our guests are very international from all countries all over the world.


Sundeck

Sometimes it is necessary - depending on the water levels - to leave the sundeck when passing low bridges for safety reasons. Please pay attention to the announcements of the crew .


Shore

You can leave the ship immediately after docking as soon as the ship is firmly anchored. We kindly ask you to be back on board at least 30 minutes before the scheduled departure time.
The times of residence can change at short notice, please pay attention to announcements and hints in the daily program. Please make sure that you pick up your landing card at the reception in the harbors before leaving the ship and return them when you return aboard. The shore maps are used by the ship’s command to check that all guests are back on board.


Medical care

For emergency cases doctors are also shortly available ashore.


Pets

It´s not allowed to bring pets on board.


Smoking on board

Please note that the whole ship (incl. cabins, restaurant, café) is absolutely a non smoking area. Smoking is allowed only on the open sundeck. Please smoke only in the designated area and not in the middle of the sundeck to avoid disturbing fellow passengers.


Tipping

For anyone who has taken a mainstream cruise before, the subject of tipping is a common one; after all, the wonderful service you’re treated to for an entire week an equally suitable reward.
Towards the end of the cruise you will find an envelope in your cabin . This will allow you to place cash into the unmarked envelope. The cash needs to be Euros. You can then place it in a box near reception.  This form of giving a tip is useful to credit all crew-members.
A noncommittal directive would be approx. € 7,- to 9,- per person and day.
The cruise director is not included in this system. If you have been satisfied with his service during the week – there will be also a tip box available directly at the cruise director’s desk.


Currency/ Payment

All prices are in EURO. All extras (drinks, ...) will be charged to your onboard account.
The invoice can be paid in cash or with credit card (VISA or Master Card) on the day of departure at the reception.
Excursions  have to be paid directly to the cruise director (credit cards accepted).

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