Browse through RAD + REISEN - EUROCYCLE travel reports! Find out, how other clients experienced their cycle holidays.

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5,4 17.09.2018 | Elizabeth T. Danube Waltz by BIKE + BOAT Passau-Budapest

Grand View, Easy Cycling, A Few Onboard Issues

POSITIVES: Room was amazing, BIG. . .Clean. . .Great Attendant (Lilianna). . Much more than expected////Seated with other English speaking guests at meals////Cities, countries, landscape were beyond beautiful////Cultural excursions offered to Vienne and Budapest were great (Folklore, Concert at Schonbrun)////Very timely entrances and departures to ports of call/////Reception area was available to answer questions (Agnes)////Great bartenders especially Daniel////Bike route was exactly as stated. . level and beautiful! NEGATIVES: Cruise director was hard to approach, rude and seemed annoyed at the slightest question/////we paid for a bev package that included drinks with meals and wine and beer at all times. . .others received free drinks continually especially from our waiter at meals. We felt foolish for paying for the service when others received the same for no cost. (we talked with the hotel manager who explained the employee was leaving and that we had probably misunderstood some things. We DIDN’T!) Maybe a standard package should be included in all bookings to stop this practice of working on the side for tips. The waiter made out well with his complimentary drinks, bottles, etc when it came time to tipping. Each of the people tipped him on the side to make up for all the freebies/////Breakfast buffet was good but not restocked when things ran out. We also had to ask more than once at each breakfast for hot water for tea. . .our waiter seemed annoyed that we wanted to have this.////The pirate night buffet was a disaster. There was no announcement made to begin earlier and so when we went at the regular time, food was already gone. We waited for 15 minutes for some kind of meat. We were told that people took too much and that is why they ran out. Maybe staff should serve the food in the buffet line if this is really what happened.////Would have liked more help getting bikes on and off barge.
  • Overall satisfaction 5
    Booking handling 5
    Travel documents 6
    Information at the beginning of the tour 5
    Accomodation 6
    Board 6
    Route description 6
    On-site assistance 3
    Route-character 6
    Bicycle + equipment 6
    Price-performance ratio 5
  • Comment of your RAD+REISEN-Eurocycle-Team

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