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4,4 09.10.2018 | Duane L. Danube Cycle Path Passau - Vienna / Light

Passau to Vienna

I would give the organization of the trip a 7 out of 10. For the most part the trip was great. There were a couple areas that could use improvement: 1. We had to fetch our bikes from a central facility, which seemed unnecessary since the bike company had two trucks parked out front filled with bikes. It was an adventure, and turned out okay, but not really needed. Not sure why. 2. I thought that there were going to be more people on a similar journey as ours, but it turns out we were the only ones. It would have been nice to know ahead of time. It didn’t change the trip, just would have been nice to know. 3. We were giving a map in German and had to get it replaced. Small details, but still annoying. 4. We couldn’t get a hotel at our destination, Vienna. Not sure if it was because we asked for an add-on day, or what, but it was the shoulder season, so I couldn’t imagine that the hotels were full. Curious. Also inconvenient. 5. Our drop off location of the bikes in Vienna was changed from our travel documents and we weren’t informed. The only reason it wasn’t a total disaster was that I contacted the office to confirm ahead of time and found out that things had changed. 6. I was referred to as "Mrs." Laird for several missives back and forth, although I corrected the staff every time. Not a big deal but again, attention to detail and user experience.
  • Overall satisfaction 5
    Booking handling 3
    Travel documents 2
    Information at the beginning of the tour 4
    Accomodation 6
    Board 5
    Luggage transport 6
    Route description 3
    On-site assistance 4
    Route-character 6
    Bicycle + equipment 5
    Price-performance ratio 4
  • Comment of your RAD+REISEN-Eurocycle-Team

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